Alna Aqua Dynamics
Water supply accounting and billing
Alna Aqua Dynamics is a water and wastewater accounting solution based on Microsoft Dynamics NAV (Business Central) and benefiting more than 1.2 million people in the pan-Baltic region.
Alna Aqua Dynamics simplifies data analysis, reduces the probability of errors, and allows receiving and processing client information in real-time, thus allowing to reduce costs.
Billing
Fast issuance and dispatch of large amounts of bills
Automated document formation
Accounting
Subscriber, building and meter data management
Calculation of compensation paid by municipalities for water services
Calculation of service fees for subscribers on the basis of submitted data
Calculation of pollution taxes: automatic price calculation and pricing history
Estimation of the seasonal impact on consumption
Management of loss between a building’s general meter and household meters
Meter service management and analysis of collected data
Client data management
Subscriber, building and meter data management
Subscriber contract registration and management
Service package management for each subscriber
Manage client contracts and their service history
Automate document generation
Error management: from reversing payments to correcting errors in meter readings
Manage client debt and fines in a totally transparent environment
Meter servicing
Water meter accounting and registration of technical data and statuses
Meter inspection management
Automated planning of meter replacement and repair
Debt management
Subscriber debt accounting and management, calculation of fines: debt repayment schedules, debt history
Administration of court cases
Why Alna Aqua Dynamics?
Designed for water supply and water management companies
Simple and convenient management of customer contracts, payments, debts and delayed payments
Comfortable data analysis in real-time
Accurate data, managed in a single system
Fast issue of invoices
Less manual labor and minimized error probability
Effective client request and claim handling
Timely informing of client about checks and repairs
Enables cost saving
Optimized key business processes
Alna Aqua Dynamics benefits more than 1.2 million people in the pan-Baltic region.
Feedback
Alna Business implemented Alna Aqua Dynamics properly and in time, fulfilling all the requirements and providing all of the services aligned with them. We recommend Alna Business as a reliable, experienced and qualified implementation partner for enterprise resource planning systems.
Vytautas Petrauskas
Head of IT department at Kauno vandenys
Alna Aqua Dynamics’ client relationship and billing system, based on Microsoft Dynamics NAV, gathers a complete and accurate overview of every client’s details in one place. Enabling accurate and diligent responses to all client requests. This system gives us a lot more possibilities to interact with clients in a friendly and effective manner.
Sirje Spiegelberg
Head of Customer Service at Tallinna Vesi
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